Policies
Shipping Policy
Information about order processing, dispatch and delivery.
Order Processing
Orders are processed after successful confirmation or payment, as applicable. Processing may take longer during high-volume periods.
Delivery
Delivery timelines vary by destination, courier availability and external conditions. Any estimate shown at checkout is indicative rather than guaranteed.
Shipping Charges
Applicable charges are shown before checkout. Standard shipping is free when an order meets the configured threshold.
Tracking
When tracking information is available, it may appear with your account order or be shared through the contact details used at checkout.
Delays
Weather, public restrictions, courier disruptions and other external conditions can affect dispatch or delivery.
Incorrect Address
Review your address before ordering. Contact support promptly about corrections; changes may not be possible after dispatch.